Scope
PM / Head of AI
Matt D. on Feb 12
Build
Engineering
Simon R. on Mar 1
GRC
Compliance/Legal
4Production
DevOps
5Monitoring
Operations
Current owner: Compliance/Legal
Quality Score
75
/100
Good
3/4 objectives on track
Risk Posture
70
/100
At Risk
Good · Legacy operations are stable, but the unsanctioned Canva dependency and a red Document Validator keep the agent at risk in GRC.
Gate Readiness·2 open findings — Engineering, Security/Legal gates flagged, awaiting GRC sign-off
Metric
Actual
Target
Status
7d
Processing time
1.8min
target: <5min
Pass
Stable
Accuracy rate
91%
target: >95%
Fail
Declining
→ Accuracy trending down (91% vs 95%) - Document Validator sub-agent has a 72% success rate and is the primary source of quality issues.
Human escalation
8%
target: <15%
Pass
Improving
Cost per claim
$0.38
target: <$0.50
Pass
Stable