Scope
PM / Head of AI
Matt D. on Feb 12
Build
Engineering
GRC
Compliance/Legal
Blocked until findings are resolved
4Production
DevOps
5Monitoring
Operations
Amendment loop
GRC sent this agent back to Build on Mar 26.
Jamie L. rejected GRC - all quality metrics failing, needs engineering rework
Current owner: Engineering
Agents / Claims Processor v2.0

Claims Processor v2.0

The next-generation claims branch being hardened before broader rollout.

ID: UA-002Framework: LangChainStage: AmendmentOwner: EngineeringDegraded
Builder Details

Stakeholder Gates

Active Workflows

Full engineering rework - v2.0 scope reduction
Assigned to: Simon R. · Due: Apr 20
Status: In Progress · Created by Jamie L. on Mar 26
Linked: Quality - 4/4 metrics failing targets
In Progress

Approval Chains

GRC rejection — v2.0 scope reduction required

4 participants · yesterday

Jamie L.·Legal5 days ago
Requested reviewSimon R.

Rejecting GRC and sending back to Build. All 4 quality metrics are failing — this needs a full engineering review, not incremental fixes. The v2.0 scope was too ambitious for the data quality we have.

Simon R.·Engineering4 days ago
Requested reviewJames Chen

All 4 metrics are failing on v2.0. I've rolled back the prompt changes from last week. @James Chen can you run the eval suite against the previous config and confirm we're back to baseline?

Lisa Park·Head of AIyesterday
AssignedSimon R.

Agreed. Reduced scope is the right call. @Simon R. — please re-submit for GRC once 3/4 metrics are passing. I've booked the GRC slot for Apr 20. @Jamie L. FYI on the timeline.

Amendment progress — scope rework week 2

3 participants · yesterday

James Chen·Engineering Lead2 days ago
Requested reviewSimon R.

Reviewed the new prompt set. Logic looks significantly cleaner. Main concern: the reconciliation logic is still pulling from the same data source that was causing the 87% rate. That source has known freshness issues — we need to either fix the source or add a freshness check.

Applied Policies

PII Redaction
Mask sensitive user data before any external call
Last triggered: Mar 28 - Passed
Enabled
Budget Cap ($180/mo)
Cap spend at $180 per month
Last triggered: Mar 28 - Blocked
Enabled
Service Allowlist
Restrict runtime to approved MCP connections
Last triggered: Mar 28 - Passed
Enabled
Hallucination Check
Verifier pass required before external output
Last triggered: Mar 27 - Triggered
Enabled
Human Escalation Threshold
Escalate when confidence falls below configured guardrail
Last triggered: Mar 26 - Passed
Enabled

Audit Trail

Mar 28
System Budget Cap policy blocked amendment branch
System · Mar 28
Cost per claim exceeded threshold
Mar 27
System Hallucination Check triggered
System · Mar 27
Accuracy replay failed verifier
Mar 26
Jamie L. rejected GRC gate
Jamie L. · Mar 26
All quality metrics failing, needs engineering rework
Mar 18
Simon R. signed off Scope stage
Simon R. · Mar 18
Agent moved into Build